Mark’s introduction on his first session was very professional. The contract was given to me and explained in detail. Definition of a coaching as opposed to consultancy was clarified.
He encouraged me to set myself goals which were based on the SMART rules. Praise was given for small steps taken which boosted my confidence & self esteem. My time management improved and I became more tasks orientated.
Throughout the coaching, he remained approachable, knowledgeable and professional. I have acquired skills which I intend to enhance in order to promote a more successful business.